As this is mainly a customer to customer forum I'm not sure how long it will be before a moderator gets to this post. My handset was never on EE it was an unlocked brand new handset from new.
My Virgin Media
The original sim installed was Virgin and it was still in it this morning and the new sim is also Virgin. Where did you buy the iPhone and when?
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- Hacks to Activate Your Virgin Mobile Phone Without Calling Customer Service?
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If from one of the many phone retailers and before the end of June this year it would have fallen foul of something of which users would not be aware. Unlocked iPhones actually locked to the network of the first SIM inserted. This was done automatically by the iPhone firmware which registered it with Apple servers. Now the new SIM cards are not EE as Virgin are making changes and the iPhone sees this as a completely different network even though we think it is the same. Virgin pass all unlock requests to EE who then request Apple to remove the restriction from their servers.
Once this happens the phone is unlocked. There are no codes to enter. It would appear many virgin customers thought along with me their unlocked handsets were just that unlocked, this is not true Virgin simply rebranded sims i. They also failed to advise customers prior to the "sim swap" that handsets may become unusable for periods of a week or more 7 to 10 days If like me you have no landline you are left uncontactable. I waited to "sim swap" until i was not working but on leave to minimise impact to communications i sent the swap text and thats when it ALL went wrong. I recieved and text saying the next day i would swap I came online and was informed i should call EE which to my suprise was who my iphone was locked to i was nver told my unlocked handset had become locked.
Foriegn call staff need to be trained to understand and be much more supportive as well as making customers aware of the disconnection riskprior to removing old red sim!!!! Skip to content Skip to navigation. Go to virginmedia. Virgin Media Community.
Hacks to Activate Your Virgin Mobile Phone Without Calling Customer Service | TurboFuture
Sign in: I am transferring my number from a T-Mobile Fanily Plan. My question is - what info will I need from the person who pays that bill we had a fall out and will I need a Social Security Number which I don't have? And will I be able to transfer my number the way outlined above instead? Hey Ana, if the steps here don't work try going to "tools" and settings" and then "phone info" if that's an option for you.
I can't say for certain, Russell, but these steps are actually based on an older Virgin Mobile phone from like if that helps: Does anyone else here know if these steps will work on older Virgin Mobile or any other kinds of phones? Will this work on any phone I buy, or does it have to be a Virgin phone. I have had the same phone for years. It says Virgin on it but I want a newer phone. I don't want to pay their prices. Hey Earl!
What You Need
In my experience I'm pretty sure that you could keep the same plan IF you make sure to purchase a phone that is compatible with the plan you've been using: Hi, this sounds awesome. I recently just crack the h3ll out of my screen so I'm planning on buying a new one shortly. Will this allow me to keep the exact plan that I currently have? I think you should be able to activate your new Virgin Mobile phone just as you would with any other Virgin Mobile phone.
Where you buy it wouldn't make a difference: If you have a keypad, you should be able to just start typing the digits in. If you have a smart phone then you may need to access the menu to get into the "phone. Once I tap it, it brings my keypad up. Thanks for the step by step instructions! I've been a Virgin Mobile customer for going on 15 years now I think my service has gone up by maybe 5. Calling Virgin to activate isn't a big deal but I'd still rather not have to.
Any other ideas? Doesn't work on Samsung galaxy j3 6 bought from best buy. Also find ridiculous that if store bought get transferred to another department, as well as can't add phones to account to swap on the virgin mobile custom account. Luke, that's how I've done it but anywhere that yours phone allows you to enter numbers should work. Hey Mina! You want to open up your phone's onscreen keypad- is there a phone icon anywhere that's available to you?
Hi John, I hope that you've been able to set up your phone at this point. Good to hear, Lee!! I love Virgin Mobile, most affordable plans out there. But hey, no one loves calling customer service. As someone who frequently drops, cracks, drowns, or loses phones and having been a loyal VM customer for years, I can say I've used this method many times without fail.
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Grab those from either the page or your email, where a confirmation should have been sent by Virgin Mobile containing these numbers. Getting Started Follow your phone's instructions for inserting the battery, charging it, and powering on the device.
Virgin Mobile Phone Swap problems.
Step 1 Type into the phone. Step 2 Cool, now you're in the programming menu. Step 4 Hit OK. Step 6 Hit OK. Step 7 Okay, now you're back to the Service Program menu. Step 9 Your phone will now either automatically shut down on its own or ask you if it's okay to shut down. Step 10 If your phone isn't automatically restarting, turn it back on and you should be all activated , all without any of the weird bonding between you and a poorly informed customer service rep.
Questions must be on-topic, written with proper grammar usage, and understandable to a wide audience. I never got a msid number its a phone out the box with just mei. Rick, I think you should be able to activate your new Virgin Mobile phone just as you would with any other Virgin Mobile phone. It doesn't work with the Stylo 2. Unless I'm doing it wrong.
Not likely, Jill. I know how frustrating setting up a phone is. It doesn't work on my phone. I'm not authorized to dial that number it says.